We hope that the answers of your questions will be below and makes sense to you, if not or you simply need reassurance please call us at 860-245-2211 between 9am & 5pm EST Monday through Friday and we will clarify.
Please note that we reserve the right to cancel and refund any engraving request that is found to be vulgar, offensive or inappropriate.
Frequently asked engraving questions
1. How long will it take for my engraved Opinel knife to ship?
Most personalized orders leave same or next day depending on order time. However, please allow up to 2 business days during the couple of weeks preceding Christmas and Father's day. If you need reassurance please call us at 860-245-2211 between 9am & 5pm EST Monday through Friday and we will be able to provide you with a more accurate turnaround based on your particular needs. Please keep in mind that our engravers do not work Saturdays and Sundays EXCEPT during the 2 weeks preceding Christmas and Father's Day. Please visit our "Shipping Schedule" page if you are planning on using one of our EXPRESS shipping options.
2. Can I return my engraved Opinel knife?
Engraved Opinel knives cannot be returned unless we made an obvious mistake such as location, font or spelling. Location areas are "approximate". Our engravers will place engravings in the most "tasteful & appropriate" way. Please let us know if you have special requests regarding the order of words, size etc... by calling us at 1-860-245-2211. We cannot accept returns on items that were not engraved the way you "assumed" they would be unless you provided us with specific written instructions that we did not follow. You may contact us at firstname.lastname@example.org at any time or simply call us at 860-245-2211 with questions.
Please review your engraving's spelling before checkout. Although we try to catch errors we cannot be held responsible for spelling mistakes, typos and incorrect location provided by customer. In addition, we would love to give you a quick call if we have questions regarding your engraving. Please provide us with a direct phone number to reach out to you if needs be. Thank you for your understanding.
3. How do I add an engraving to my knife?
Each qualified knife includes a red block located just above the "add to cart" button. Click on this block to add an engraving.
4. Can I engrave my Opinel with an artwork or logo?
Yes, you can. Simply select the logo / artwork option from the blackboard after clicking on the red block. Upload your artwork from your machine to our system. Regarding your provided art work: We do not engrave photos & hand drawn artworks. Additionally you must be the copyright owner or have written permission from the copyright owner or business of any provided logo or artwork. Provided artwork must be 600 dpi minimum. Please note that Opinel strictly prohibit the resale/retail of branded knife without prior written authorization.
5. I need a large amount of personalized Opinel knives for my employees, can I get a discount?
Yes, If you need more the 25 knives we can help! Simply complete our corporate application and we will reach-out out to you.