Accessibility Statement

Website Accessibility

For help placing an order

If you would like assistance placing an order on opinel-usa.com, or see additional information about our product. Our team of customer service representatives can be reached the following ways.

By email at: retail@opinel-usa.com
By phone at: +1-888.537.5835
By mail: 346 N Justine Street, Suite 302 Chicago, IL 60607

Customer service representatives generally respond to emails within 24 business hours. Phone calls are regularly answered between the hours of 9:00 a.m. and 5:00 p.m. CST.

Feedback

We welcome your feedback on the accessibility of opinel-usa.com. Please let us know if you encounter any accessibility issues while browsing opinel-usa.com

By email at: retail@opinel-usa.com
By phone at: +1-888.537.5835
By mail: 346 N Justine Street, Suite 302 Chicago, IL 60607

Thank you.

Compliance Status

We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

Browser and assistive technology compatibility

We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.

Notes, comments, and feedback

Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. If you’ve found a malfunction, if you find any aspect of the website difficult to use, or if you have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email: retail@opinel-usa.com